Get the Latest Dirt on Your Bank

How well does your financial institution treat its customers? You can now find out by going to the Consumer Financial Protection Bureau’s Consumer Complaint Database. There you can read in the customers’ own words about their problems with financial products and services, and how the institutions offering them responded — or not. It’s sort of like Yelp for banks. The agency has been collecting complaints about financial service companies since 2011, and it has received more than 627,000 so far. …

‘Our Generation Led the Way’

It was my nephew’s wedding about six years ago. He and his bride had asked me to officiate at the ceremony. The irony was probably lost on many, but not on me: Here I was, “marrying” my nephew, yet I was not able to marry my partner of over 30 years. The wedding was beautiful. During the reception, the emcee asked married couples to come onto the dance floor. It was a standard and sweet gimmick done at many receptions …

‘Missed’ Jury Duty Verdict: Easy ID Theft

In the Phoenix area, the callers claim to be from the U.S. Marshals Service. In Huntsville, Ala., it’s a self-described “deputy marshal” with the sheriff’s office who has already scammed at least 53 people in recent weeks with this threat: You failed to report for jury duty and now have to face a judge … and jail time. Although it’s been around for 10 years, the “jury duty scam” remains one of the most successful fear-provoking impostor schemes, both for …

We Dislike Flossing So Much, We Lie About It

Tell the truth now: Are you really flossing your teeth every day? Or are you just lying about it to your dentist? If it’s the latter, you have company. A new survey finds that 27 percent of us lie through our teeth about flossing daily — and that figure is probably low, dental experts told NPR. For some reason, we just don’t relish yanking a thick thread between our tightly packed molars, digging out slimy, bad-smelling bits of food and making …

Supreme Court Rules Health Insurance Subsidies Can Continue in All States

Some 6.4 million Americans in states relying on the healthcare.gov federal insurance exchange will continue to receive subsidies for coverage after the U.S. Supreme Court ruled June 25 that the Affordable Care Act allows such financial support. The law’s supporters applauded the court’s decision. “The ACA’s goals of improving affordability and removing barriers to access for health insurance have been critical in reducing the number of uninsured Americans,” said Jo Ann Jenkins, CEO of AARP. “Importantly, for older Americans, we …

Consumers Finally Get Help Limiting Irritating Robocalls

For everyone who hates getting automated robocalls on their phone or spam text messages, the Federal Communications Commission has gotten the message. This week the FCC issued rulings designed to clarify and strengthen consumer protections so people can block these unwanted phone intrusions. The agency received more than 215,000 complaints last year about unwanted calls, its largest category of gripes. “It’s a significant deal,” says Linda Sherry, spokeswoman for Consumer Action. “The FCC took a stand for consumers.” Unwanted robocalls, …