Customer Survey Scams: From Reward to Rip-Off

Giving your two cents in some telephone, text-message or online “customer satisfaction” surveys can come at a steep cost: an endless barrage of more phone calls, pop-up messages and spam; malware to compromise your smartphone or computer or to steal sensitive files; or even identity theft. According to the Better Business Bureau, the latest survey scam making the rounds involves emails supposedly from leading retailers including Macy’s and Walgreens. In the scheme, you’re told you’ve been selected to complete a survey about a recent shopping …

Lessons to Learn from 2013’s Top Scams

As kids, we were taught to share, be polite and trust authority. Based on 2013’s top scams, as chosen by the Better Business Bureau, doing the opposite seems better advice to protect yourself. Don’t share your personal information – online or in response to unsolicited telephone calls or text messages. Don’t worry about being rude to those who request it: hanging up the phone is better than losing money or identity theft. Don’t trust claims in unsolicited emails and telephone calls that it’s really …