More States Hang Up on Telecom Complaints

Each year, tens of thousands of frustrated consumers contact their state utility commission when they have a problem with a telecommunications provider. Most turn to the commission after unsuccessfully attempting to resolve the issue with their company. Utility commissions traditionally have the expertise and authority to resolve disputes fairly and effectively, as well as the capacity to work with consumers on an individual basis. We Can’t Hear You Now However, a growing number of states have recently decided to take …

3 Challenges for Long-Term Care in America

Right now, at kitchen tables across America, real families are confronting the same question:  how will we care for mom or dad, or another loved one, if something happens and they can’t care for themselves without assistance?  And if and when the time comes, who will care for us? Following the Federal Commission on Long-Term Care‘s recently released report, AARP and The Hill Newspaper convened three of the Commissioners and other experts to discuss ways to improve long-term services and …

Social Security Call-In Day and Beyond

The fact is that President’s Fiscal Commission continues to debate cuts to Social Security as a means to reduce the deficit. We all need to stand together and protect Social Security from budget-driven cuts.