Banks Ease Terms for Struggling Student Borrowers

Big banks are beginning to cut some slack to distressed student-loan borrowers. Wells Fargo announced a new program this week that will lower the interest rate on loans so payments will be more affordable based on a struggling borrower’s income. The bank will review borrowers’ financial situations to determine whether they qualify for short- or long-term loan modification. >> 8 Hidden College Expenses According to the Wall Street Journal, both borrowers and cosigners will have to show financial hardship to get a modification. Modifications …

Your Biggest Gripe: Debt Collectors!

The Consumer Financial Protection Bureau gets more complaints from older Americans about debt collectors than any other issue. According to a report released Wednesday by the CFPB’s Office of Older Americans, the agency received 8,700 debt collection complaints in the past 15 months. Consumers complained that debt collectors: – Try to collect the debts of dead relatives — even years after the estate has been settled. – Threaten to garnish Social Security and other federal benefits, which they can’t legally do. – Attempt …

The Hidden Costs of Free Trials

Burn fat, grow hair, or remove wrinkles while you sleep. Earn thousands a day working from home. Learn about “secret” government grants that are yours for the asking. The promises are priceless – and so are the products, quite literally. Or so you’re told. But the common outcome of free trial offers: After providing your credit card for a small shipping and handling charge, your plastic may be bombarded with recurring charges that quickly add up. Reasons: It’s not uncommon …

More States Hang Up on Telecom Complaints

Each year, tens of thousands of frustrated consumers contact their state utility commission when they have a problem with a telecommunications provider. Most turn to the commission after unsuccessfully attempting to resolve the issue with their company. Utility commissions traditionally have the expertise and authority to resolve disputes fairly and effectively, as well as the capacity to work with consumers on an individual basis. We Can’t Hear You Now However, a growing number of states have recently decided to take …