The Hidden Costs of Free Trials

Burn fat, grow hair, or remove wrinkles while you sleep. Earn thousands a day working from home. Learn about “secret” government grants that are yours for the asking. The promises are priceless – and so are the products, quite literally. Or so you’re told. But the common outcome of free trial offers: After providing your credit card for a small shipping and handling charge, your plastic may be bombarded with recurring charges that quickly add up. Reasons: It’s not uncommon …

More States Hang Up on Telecom Complaints

Each year, tens of thousands of frustrated consumers contact their state utility commission when they have a problem with a telecommunications provider. Most turn to the commission after unsuccessfully attempting to resolve the issue with their company. Utility commissions traditionally have the expertise and authority to resolve disputes fairly and effectively, as well as the capacity to work with consumers on an individual basis. We Can’t Hear You Now However, a growing number of states have recently decided to take …