Arbitration Clauses for Credit Cards, Other Services May Harm Consumers

Millions of consumers may not be getting a fair resolution in disputes with their financial institutions over products and services, according to a report released Tuesday by the Consumer Financial Protection Bureau. The CFPB examined the arbitration clauses in contracts for credit cards, prepaid cards, private student loans, payday loans, cellphone service and checking accounts. These clauses generally permit companies to resolve consumer complaints using arbitration. Most bar consumers from filing class-action suits, which may provide a fairer and more …

FTC: $1.7 Billion Lost to Fraudsters in 2014 — ID Theft Top Complaint … Again

Consumers reported losing $1.7 billion to scams and frauds in 2014, according to an annual review released by the Federal Trade Commission. That figure is likely a fraction of actual losses, since many people never report their victimization. For the 15th consecutive year, identity theft was the top complaint in the FTC’s Consumer Sentinel Network Data Book, accounting for 13 percent of the total 2.5 million filed complaints. That’s the same percentage as in 2013, but with more people reporting …

Hackers Access Records for Millions of Anthem Customers

INDIANAPOLIS (AP) — Health insurer Anthem said hackers infiltrated its computer network and gained access to personal information for “tens of millions” of customers and employees, including CEO Joseph Swedish. The nation’s second-largest health insurer said it was contacting customers affected by what it calls a “very sophisticated” cyberattack that the company discovered last week. It said hackers gained access to names, birthdates, email addresses, employment details, Social Security numbers, incomes and street addresses of people who are covered or …

Weight-Loss Scams That Lighten Your Wallet (Not Your Scale)

The new calendar heralds a return to the most popular New Year’s resolution — to lose weight. Yet despite the $2.5 billion a year spent on weight-loss products and services, the only result for many is a lighter wallet. Through most of the past decade until 2011, when the Federal Trade Commission classified complaints by “product category,” more people were defrauded buying supposed “miracle” supplements and toning creams, “easy” exercise gizmos and “breakthrough” diets than any other type of products. To spot the …

10 New Year’s Resolutions to Prevent Scams

Pledging to drop pounds might be the most popular New Year’s resolution, but consider adding these 10 simple steps to reduce your risk of scams in 2015 and beyond: Get your credit report – three times a year. Only about 1 in 6 Americans check their credit reports annually with each of the three credit bureaus, and 1 in 4 check with only one bureau, AARP has found. Bad move, since everyone is entitled to three freebies per 12 months at AnnualCreditReport.com. It’s …