U.S. Bank Ordered to Refund $48 Million to Customers

U.S. Bank is the latest institution to come under fire from the Consumer Financial Protection Bureau for charging consumers for credit-monitoring services that they never received. The CFPB announced today that it ordered the Minnesota-based bank to refund about $48 million to more than 420,000 customers. The bank also must pay penalties totaling $9 million to the CFPB and the Office of the Comptroller of the Currency. According to regulators, for several years some consumers paid for credit monitoring that …

Stop Selling Smokes, Senators Tell Drugstores

Pharmacies should follow the example of CVS Caremark and kick the habit of selling tobacco products, a group of Democratic senators said Feb. 10 in letters to major chain drugstores. The letter from Sen. Tom Harkin, D-Iowa, chairman of the Senate health committee, and seven colleagues ratchets up the pressure on Walgreens, Rite Aid and the National Association of Chain Drug Stores (NACDS) to voluntarily stop selling cigarettes. CVS made the move already, saying it would forgo the profits because …

What to Do When Seniors Linger? Call 911?

A small McDonald’s in Queens, N.Y., has become the center of a debate: Should local seniors be allowed to sit in the restaurant all day, hanging out with their friends while they drink coffee and nibble on food? Can the restaurant enforce a time limit for patrons, especially if the restriction seems aimed at one group of customers? Over the past few months, according to the New York Times, “a number of elderly Korean patrons and this McDonald’s they frequent …