FTC: Impostor Scams Surpass ID Theft (but Debt Collection Remains Top Complaint)

More Americans last year complained about scammers playing an identity — most often, that of an IRS or other government official — than stealing theirs. In its 2016 Consumer Sentinel Network Data Book, released last week, the Federal Trade Commission (FTC) said impostor scams surpassed identity theft for the first time, becoming the second most common category of consumer complaints. Debt collection remained the top consumer gripe, generating 859,090 complaints (28 percent of the total) — more than the combined …

FTC: $1.7 Billion Lost to Fraudsters in 2014 — ID Theft Top Complaint … Again

Consumers reported losing $1.7 billion to scams and frauds in 2014, according to an annual review released by the Federal Trade Commission. That figure is likely a fraction of actual losses, since many people never report their victimization. For the 15th consecutive year, identity theft was the top complaint in the FTC’s Consumer Sentinel Network Data Book, accounting for 13 percent of the total 2.5 million filed complaints. That’s the same percentage as in 2013, but with more people reporting …

Your Biggest Gripe: Debt Collectors!

The Consumer Financial Protection Bureau gets more complaints from older Americans about debt collectors than any other issue. According to a report released Wednesday by the CFPB’s Office of Older Americans, the agency received 8,700 debt collection complaints in the past 15 months. Consumers complained that debt collectors: – Try to collect the debts of dead relatives — even years after the estate has been settled. – Threaten to garnish Social Security and other federal benefits, which they can’t legally do. – Attempt …