Customer Survey Scams: From Reward to Ripoff

Giving your two cents in some telephone, text-message and online “customer satisfaction” surveys can come at a steep cost: an endless barrage of more phone calls, pop-up messages and spam; malware to compromise your smartphone or computer or to steal sensitive files; or even identity theft. According to the Better Business Bureau, the latest survey scam making the rounds is emails supposedly from leading retailers including Macy’s and Walgreens. In the scheme you’re told you’ve been selected to complete a survey about a recent shopping …

10 Ways to Win in Sweepstakes Scams

Next week, Publishers Clearing House will choose one lucky person (and his or her designated beneficiary) to receive $5,000 a week for life. Meanwhile, PCH-posing scammers are picking their own “winners.” One man in North Carolina recently lost $13,000. A Michigan woman was bilked out of $7,000. And who knows how many others are too embarrassed to admit they did what no legitimate contest would ever request: send upfront payment to claim a supposed jackpot. Some are fooled after getting fake checks (allegedly “partial” …

What You Need to Know About 2014’s Top Scams

When fraudsters cook up a new scam, they typically use the same recipe: Start by establishing a connection with the target, be it through sweet talk or intimidation; mix in feigned credibility or authority; then turn on the heat to trigger emotions for an “Act Now!” response. For icing on the fake, add a dash of modern technology. Alone or collectively, these ingredients proved successful in the past year. Consider the ranking order of the Top Scams of 2014, which the Better Business Bureau …

4 Valentine’s Scams to Avoid

Libelula Roja was looking for love… She thought she found it on Match.com, which quickly moved to Instant Messenger. “He said he was an engineer living in Florida, with his own business, and the father of a son. He wrote perfectly — no ‘scammer grammar.’ He seemed ideal.” Within two weeks, “Robert Miller” had hooked Roja, a hospice worker in California, with declarations of love, promises of a life together and a request for money to help secure a job contract in Cairo. …

Hackers Access Records for Millions of Anthem Customers

INDIANAPOLIS (AP) — Health insurer Anthem said hackers infiltrated its computer network and gained access to personal information for “tens of millions” of customers and employees, including CEO Joseph Swedish. The nation’s second-largest health insurer said it was contacting customers affected by what it calls a “very sophisticated” cyberattack that the company discovered last week. It said hackers gained access to names, birthdates, email addresses, employment details, Social Security numbers, incomes and street addresses of people who are covered or …

Census Scams: Hard to Detect, Easy for Fraudsters

Although this con is not as well known as other government impostor schemes, posing as a U.S. Census Bureau worker gives crooks a distinct advantage, thanks to the legitimate American Community Survey (ACS). Unlike the “big” population census that occurs every decade in years ending in zero, the ACS is ongoing, providing data each year to help determine how $400 billion in federal and state funding is distributed. Along with the expected — age, sex, race and education — it includes some …