Customer Survey Scams: From Reward to Rip-Off

Giving your two cents in some telephone, text-message or online “customer satisfaction” surveys can come at a steep cost: an endless barrage of more phone calls, pop-up messages and spam; malware to compromise your smartphone or computer or to steal sensitive files; or even identity theft. According to the Better Business Bureau, the latest survey scam making the rounds involves emails supposedly from leading retailers including Macy’s and Walgreens. In the scheme, you’re told you’ve been selected to complete a survey about a recent shopping …

Weight-Loss Scams That Lighten Your Wallet (Not Your Scale)

The new calendar heralds a return to the most popular New Year’s resolution — to lose weight. Yet despite the $2.5 billion a year spent on weight-loss products and services, the only result for many is a lighter wallet. Through most of the past decade until 2011, when the Federal Trade Commission classified complaints by “product category,” more people were defrauded buying supposed “miracle” supplements and toning creams, “easy” exercise gizmos and “breakthrough” diets than any other type of products. To spot the …

The Hidden Costs of Free Trials

Burn fat, grow hair, or remove wrinkles while you sleep. Earn thousands a day working from home. Learn about “secret” government grants that are yours for the asking. The promises are priceless – and so are the products, quite literally. Or so you’re told. But the common outcome of free trial offers: After providing your credit card for a small shipping and handling charge, your plastic may be bombarded with recurring charges that quickly add up. Reasons: It’s not uncommon …