New Amazon Phishing Scam: ‘Confirm Your Information’ to Process Order

A convincing new phishing scam threatens Amazon shoppers just as the online behemoth announced it will offer Black Friday–type bargains as often as every five minutes all the way through Dec. 22. These bogus emails (below), purportedly sent by Amazon and already rampant in the United Kingdom and Australia, have the subject line “Your Amazon.com order cannot be shipped.” Claiming there is a problem processing orders, the message says, “You will not be able to access your account or place orders with …

America’s Top Consumer Complaint Is Doubled Among Military Members

It’s bad enough that everyday citizens file more complaints to the Federal Trade Commission about sleazy debt collectors than about any other consumer scam. Now, another government watchdog agency reports that military personnel are especially popular targets of collector abuse — often for debts they don’t owe. In an annual report from its Office of Servicemember Affairs, the Consumer Financial Protection Bureau found that active military personnel submit debt collector complaints at twice the rate of civilians. Ways to save, …

Behind the Numbers: Consumers Report a New Top Gripe

Despite a 47 percent increase in complaints from the previous year, identity theft wasn’t the nation’s top consumer complaint in 2015 — for the first time in 16 years, according to an annual review by the Federal Trade Commission. That dubious distinction goes to abusive debt collectors, according to the FTC’s latest Consumer Sentinel Network Data Book. But it’s no simple apples-to-apples comparison: With 897,655 complaints, debt collectors tallied 29 percent of all reports “due in large part to a …