App of the Week: Stop Waiting On Hold, Have ‘Em Call You

Do you hate waiting on hold for a customer service rep to answer the phone?   How about that phone tree navigation system that nearly every company uses?  Don’t you just want to scream “representative” to the recorded voice that isn’t listening? Oh yeah, there’s an app for that too. It’s called fastcustomer.com. The app is available for iPhone, iPad, Android and Kindle Fire and Chrome.  As long as you have an internet connection and a phone, you are in business. …

Kindle Fire: Hot Product

The following is a guest blog from Steve Morgenstern, who frequently contributes technology content to AARP. You can read more from Steve here, and catch all his guest blogs here. After all the buzz about the iPad over the past two years, it’s still tough for many of us to justify buying a $500 keyboard-free product that doesn’t really substitute for a full-fledged laptop computer.  Knock the price down to $200, though, as Amazon has done with its new Kindle …