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App of the Week: Stop Waiting On Hold, Have ‘Em Call You

Posted on 05/18/2012 by |Technology | Comments

TechnologyDo you hate waiting on hold for a customer service rep to answer the phone?   How about that phone tree navigation system that nearly every company uses?  Don’t you just want to scream “representative” to the recorded voice that isn’t listening? Oh yeah, there’s an app for that too. It’s called fastcustomer.com. The app is available for iPhone, iPad, Android and Kindle Fire and Chrome.  As long as you have an internet connection and a phone, you are in business. …

App of the Week: When’s The Intermission In This Movie?

Posted on 05/3/2012 by |Technology | Comments

TechnologyIf you like to watch movies on your home television or in the theater—Flixster is a must have app for your mobile device. It’s the only guide you need for recently released movies in theaters and those on DVD.  It even has a direct line to Netflix for those using that service.   I don’t use Netflix; I have cable “on demand” so I can use the DVD feature too. Until I discovered Flixster, I would read the movie reviews in …

App of the week: Exercise and diet with one cool app

Posted on 04/19/2012 by |Technology | Comments

TechnologyExperimenting with a new app reminds me of high school in the early 70s. The banter is the same. “You gotta try it,” a peer says. “Really, what does it do?”  I ask. “I’m not sure, “he says, “but it’s really cool and everyone is using it.” So I try it—I download the Lose It! app to see what the buzz is all about.  And after a few hours, I agree it’s pretty cool—however, now I must admit… I’m addicted. …

My Son Fixes My Computer from Israel (Here’s How!)

Posted on 02/23/2012 by |Technology | Comments

TechnologyThe following is a guest post from Suzie Mitchell.  My 29-year-old son has lived in a different state than me since he graduated college six years ago. When he lived in New York, once or twice a week, he’d call me on his five minute walk from the subway station to his apartment—me savoring those minutes. Occassionally, he would return home to Michigan, and during his visit, he would complete various home repairs and check on my computer to be …

Kids Say The Darndest Things…

Posted on 02/3/2012 by |AARP Blog Author | Comments

TechnologyGuest blog by Jacqueline Beauchere, Director, Privacy, Accessibility & Online Safety, Trustworthy Computing Communications, Microsoft Corporation We all know that old saying … And, as those kids move into their teen years, their remarks become that much more intelligent, insightful, and astute.  Never was this more apparent to me than at a roundtable discussion led by Microsoft in partnership with AARP, with a group of 18 American teenagers in New York City.