Customer Survey Scams: From Reward to Rip-Off

Giving your two cents in some telephone, text-message or online “customer satisfaction” surveys can come at a steep cost: an endless barrage of more phone calls, pop-up messages and spam; malware to compromise your smartphone or computer or to steal sensitive files; or even identity theft. According to the Better Business Bureau, the latest survey scam making the rounds involves emails supposedly from leading retailers including Macy’s and Walgreens. In the scheme, you’re told you’ve been selected to complete a survey about a recent shopping …

IRS Watchdog: Impostor Phone Scam Largest Ever

From its infancy several months ago, this was no typical telephone scam “phishing” for personal information. These crooks, posing as IRS agents, already had some of it – including the last four digits of the Social Security number of those whom they called. And perhaps that explains, at least in part, why it’s since grown to become the “the largest scam of its kind we have ever seen,” the IRS inspector general said Thursday. At least 20,000 taxpayers have been contacted …

Beware of Grandparents Scam…Again

Summer is prime time for scammers to come knocking at your front door – from home repair hucksters to magazine-selling malefactors. But being the height of travel season, the Better Business Bureau warns, it’s also ripe for the “Family Emergency Scam” – also known as the “Grandparent Scam,” named for its primary targets … and victims. In this ruse, scammers posing as family members – typically grandchildren –  telephone you claiming to have been arrested or hurt while traveling abroad. …