Consumers Finally Get Help Limiting Irritating Robocalls

For everyone who hates getting automated robocalls on their phone or spam text messages, the Federal Communications Commission has gotten the message. This week the FCC issued rulings designed to clarify and strengthen consumer protections so people can block these unwanted phone intrusions. The agency received more than 215,000 complaints last year about unwanted calls, its largest category of gripes. “It’s a significant deal,” says Linda Sherry, spokeswoman for Consumer Action. “The FCC took a stand for consumers.” Unwanted robocalls, …

When the FBI Calls, Hang Up?

In just one month, Linda Blase received 74 phone calls — 57 of them from illegal telemarketers or robocallers. “It’s rampant,” the Dallas small-business owner told the U.S. Senate Special Committee on Aging this week. “These callers are an unwanted intrusion into my home.” It’s been nearly a dozen years since the federal government launched the Do Not Call Registry, allowing consumers to request that telemarketers not call them. But advances in technology since then make it easy for disreputable …

What You Need to Know About 2014’s Top Scams

When fraudsters cook up a new scam, they typically use the same recipe: Start by establishing a connection with the target, be it through sweet talk or intimidation; mix in feigned credibility or authority; then turn on the heat to trigger emotions for an “Act Now!” response. For icing on the fake, add a dash of modern technology. Alone or collectively, these ingredients proved successful in the past year. Consider the ranking order of the Top Scams of 2014, which the Better Business Bureau …

Personal Scams, Not Data Breaches, Are Real Cons of 2014

While some 750 documented data breaches and the hacking of 160 million personal and business and government payment records dominated the news in 2014, the prime calling cards of scammers trying to steal your hard-earned money were intimidation and fear. Here’s how the scams work: IRS Impostor Scam: In what officials had already called “the largest scam of its kind” in March, scammers continue to pose as agents of the Internal Revenue Service and U.S. Treasury Department in live and automated …

The Cost of Health Freebies

Many freebies come at a cost. And with unsolicited offers for supposedly free medical supplies and services, it’s often identity theft. As your phone likely continues to ring with robocalls touting “free” medical alert systems — a scam that’s been going strong for more than a year (with some calls still lying about phony AARP ties and bogus coupons) — expect other equally dubious deals. Some offer “no-cost” medications and supplies for diabetes or other conditions. Others are even bolder, claiming that “doctor-ordered” …

How to Avoid Robocall Scams

At least one of every five phone calls now made is a robocall, and many are the work of scammers. You may hate these automated annoyances, but scammers love them: They’re cheap, far-reaching and hard to trace. No surprise that the Federal Trade Commission receives some 200,000 complaints about these calls each month. Here’s what you need to know: 1. If they’re selling, assume they’re scamming. Fraudsters may tout “free” in their recorded messages, but ask yourself this: Since when …