Banks Advised on Ways to Protect Older Customers

En español | The statistics are grim and are predicted to only get worse as the boomer generation ages. Nearly 1 in 5 Americans over 65 say they have been a victim of financial exploitation, according to a poll released this week by the nonprofit Investor Protection Trust. And estimates of the total losses each year suffered by these older consumers range from $2.9 billion to nearly $36.5 billion. To combat this, the Consumer Financial Protection Bureau issued an advisory …

New Chip Cards, Same Old Scam Emails

En español | If you haven’t already received your new EMV “smart chip” credit card(s), you soon will. What else can you expect, even if you were previously sent the new plastic? Expect bogus emails allegedly sent by card issuers, PayPal or other businesses that supposedly provide details about your account with more secure, chip-imbedded cards. It’s a new incentive for old tricks to install computer malware and/or phish for account information and log-in credentials. Why now? Oct. 1 is …

10 Tips for Even Safer Online Banking

About half of Americans now use computers or smartphones as their primary banking method. Online banking with PCs or Macs still reigns supreme as “most preferred” by one-third of customers, but mobile banking has increased fourfold since 2010. Either method is safer than mailed statements. But with their geo-location capabilities, secure banking apps and other advances in mobile software, smartphones may have the security edge over traditional computers. Here’s how to make mobile and old-school online banking even more secure. …

Airline Ticket Scams Take Flight on Facebook

Airline ticket scams are flying high once again. In recent weeks scammer-run campaigns on Facebook have spoofed several airlines – including JetBlue, Virgin, United and Delta – in promising free flights (and with Delta, merchandise and cash prizes, too). Don’t be fooled. The airline “names” change frequently; Southwest and Australian-based Qantas were imitated four months ago in similar schemes, and most of the current victims have been falsely implicated in past “free ticket” scams. In other words, by next week …

‘Missed’ Jury Duty Verdict: Easy ID Theft

In the Phoenix area, the callers claim to be from the U.S. Marshals Service. In Huntsville, Ala., it’s a self-described “deputy marshal” with the sheriff’s office who has already scammed at least 53 people in recent weeks with this threat: You failed to report for jury duty and now have to face a judge … and jail time. Although it’s been around for 10 years, the “jury duty scam” remains one of the most successful fear-provoking impostor schemes, both for …

Consumers Finally Get Help Limiting Irritating Robocalls

For everyone who hates getting automated robocalls on their phone or spam text messages, the Federal Communications Commission has gotten the message. This week the FCC issued rulings designed to clarify and strengthen consumer protections so people can block these unwanted phone intrusions. The agency received more than 215,000 complaints last year about unwanted calls, its largest category of gripes. “It’s a significant deal,” says Linda Sherry, spokeswoman for Consumer Action. “The FCC took a stand for consumers.” Unwanted robocalls, …