taxpayers

New IRS Message to Taxpayers: We’ve Got Your Back

Posted on 04/4/2014 by |AARP Blog Author | Comments

Bulletin Today | Money & SavingsThe recently installed head of the Internal Revenue Service, John Koskinen, dropped in on members of the media the other day at the National Press Club in Washington. His message: The tax collection agency is out to restore public trust amid accusations the IRS acted inappropriately in reviewing tax-exempt status for certain public welfare groups, known as 501(c)(4) organizations. “Taxpayers need to be confident that the IRS will treat them fairly. It doesn’t make any difference who they are, what …

IRS Watchdog: Impostor Phone Scam Largest Ever

Posted on 03/21/2014 by |AARP Blog Author | Comments

Bulletin Today | Money & SavingsFrom its infancy several months ago, this was no typical telephone scam “phishing” for personal information. These crooks, posing as IRS agents, already had some of it — including the last four digits of the Social Security number of those whom they called. And perhaps that explains, at least in part, why it’s since grown to become the “the largest scam of its kind we have ever seen,” the IRS inspector general said Thursday. At least 20,000 taxpayers have been contacted …

IRS: Someone Will Be With You … Sometime Today

Posted on 02/17/2014 by |Money and Work | Comments

Money & SavingsHello, IRS? Is anyone there? That’s what you might be asking if you call the IRS with questions about your 2013 tax return. The agency says today starts one of the busiest weeks of the tax filing season for the IRS phone lines. So make yourself comfortable and settle in. You’re likely to be on hold longer than the 17.6 minutes customers waited last year to speak with someone. You think that’s bad? Some 20 million people, or 39 percent …

Need Help from the IRS? Don’t Hold Your Breath

Posted on 01/10/2014 by |Washington Watch | Comments

Bulletin Today | Money & SavingsHave tax questions or problems? You probably shouldn’t expect much in the way of help from the IRS these days, according to the latest report from the Taxpayer Advocate Service, an independent organization within the agency. Some of the major findings: The IRS no longer helps elderly, disabled and low-income taxpayers prepare their annual returns. Ten years ago it prepared 476,000 such returns. Only 61 percent of calls to the IRS from taxpayers wanting to speak to someone were answered, …