Consumers Finally Get Help Limiting Irritating Robocalls

For everyone who hates getting automated robocalls on their phone or spam text messages, the Federal Communications Commission has gotten the message. This week the FCC issued rulings designed to clarify and strengthen consumer protections so people can block these unwanted phone intrusions. The agency received more than 215,000 complaints last year about unwanted calls, its largest category of gripes. “It’s a significant deal,” says Linda Sherry, spokeswoman for Consumer Action. “The FCC took a stand for consumers.” Unwanted robocalls, …

Tax Scammers Up Ante With Robocalls

In the four months since it made history as “the largest scam of its kind,” a now infamous IRS imposter telephone scam has escalated with a recent new spin. As fraudsters continue to pose as agents with that agency or the U.S. Treasury Department in “live” calls that threaten arrest or deportation, along with the seizure of property, businesses and driver’s licenses, they’ve recently upped the ante to now also incorporate robocalls in this widespread ruse. Either way, the story is …

11 Things We Didn’t Know. 2014 Predictions

News, discoveries and fun … 1 … That science fiction author and futurist Isaac Asimov got it right 50 years ago when he wrote: “Communication will become sight-sound and you will see as well as hear the person you telephone.” (Learn more at Buzzfeed) 2 … That about half of us think 2014 will be a better year overall than 2013. (Learn more at USA Today) 3 … That some things will be more expensive in 2014, including beef, bread, …

Ensuring Affordable, Reliable Communications Services

Phone companies are moving from traditional copper-wire telephone technology to wireless and broadband Internet-based services and standards. This transition clearly has advantages for consumers. But the abandonment of old-fashioned wireline service also raises concerns that some existing services may become unaffordable, unreliable or unavailable altogether. For many older adults in particular, such an outcome could have disruptive or dangerous consequences. Here are just a few of the public comments consumers filed in response to a Verizon proposal to permanently replace its copper …