complaints
When it comes to travel, writer Janey Womeldorf knows her way around. She has worked as a tour guide in her native Bath, England, and as a travel agent in Germany. Now, as an Orlando, Fla., transplant, she's the in-house theme-park planner for her extended family. Over the last decade Womeldorf has…
How well does your financial institution treat its customers?
Millions of consumers may not be getting a fair resolution in disputes with their financial institutions over products and services, according to a report released Tuesday by the Consumer Financial Protection Bureau.
Big banks are beginning to cut some slack to distressed student-loan borrowers.
The Consumer Financial Protection Bureau gets more complaints from older Americans about debt collectors than any other issue.