complaints

Man looking intently at laptop
Ransomware is on a rampage, seizing control of personal computers and institution-wide networks and encrypting files to make them inaccessible until a ransom is paid to release them.
iStock_000066114451_Large
It’s bad enough being scammed out of your money once. But some older consumers are being conned a second time by so-called asset recovery companies promising to help recover the money lost in the initial fraud, the Consumer Financial Protection Bureau (CFPB) warns.
No Whining sign
When it comes to travel, writer Janey Womeldorf knows her way around. She has worked as a tour guide in her native Bath, England, and as a travel agent in Germany. Now, as an Orlando, Fla., transplant, she's the in-house theme-park planner for her extended family. Over the last decade Womeldorf has coordinated family trips that include toddlers and  adult children as well as grandparents.
Young businessman holding card with a angry face on it isolated
How well does your financial institution treat its customers?
Online dating scammer bot
No matter how happy and confident we singles feel about ourselves and dating, there’s a part inside that leaves us all feeling vulnerable. One of my more serious concerns is being bamboozled. Human scammers and bots — short for online robots, though it’s actually software pretending to be human — lurk on dating sites searching for unsuspecting romantics.
iStock_000012020970Large
In just one month, Linda Blase received 74 phone calls — 57 of them from illegal telemarketers or robocallers.
Elderly man, manager, lawyer, teacher, senior
Millions of consumers may not be getting a fair resolution in disputes with their financial institutions over products and services, according to a report released Tuesday by the Consumer Financial Protection Bureau.
North American map with dollar signs
Consumers reported losing $1.7 billion to scams and frauds in 2014, according to an annual review released by the Federal Trade Commission. That figure is likely a fraction of actual losses, since many people never report their victimization.
Benjamin Franklin on $100 Bill Silenced by Debt
Big banks are beginning to cut some slack to distressed student-loan borrowers.
iStock_000022491341Medium
The Consumer Financial Protection Bureau gets more complaints from older Americans about debt collectors than any other issue.
Search AARP Blogs