decision making

About a decade ago, Frances Jensen’s sweet-natured 15-year-old son returned home from a friend’s house with his hair dyed black and announced he was planning to add red streaks.

Speed and efficiency have become key values for us. We expect an instant response when we flip a light switch or download a movie on television. We anticipate immediate acceleration when we put our foot on the gas and a reverse but equal response when we brake. We are a nation of fast-food lovers.…