health care providers

By AARP Executive Vice President Debra Whitman, Ph.D. and AARP Director of Health Services Research Leigh Purvis
It was about 15 years old, and full of tattered business and index cards, neatly organized alphabetically - either by name or perhaps by service or type of physician or town or ... well, it wasn't consistent as far as I could tell. Finding the contact information for my parent's health care and other service providers in my Dad's card file was a journey into his mind and internal filing system. I'm sure it made sense to him, but it was a mystery to me!
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