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As a kid growing up in Indianapolis, nothing excited me more than the thought of piling into the family station wagon for a trip to the big city: Chicago. Our favorite destination in the Windy City, hands down, was the Lincoln Park Zoo. There I would gaze in absolute wonderment at Bushman, the…
The Social Security Administration is struggling a bit these days. It has 57 million "customers" but no permanent director. It's absorbed stiff budget cuts in recent years, and the sequester piled on even more. Its computer systems are, relatively speaking, paleolithic.