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Carrie Amero

Carrie Amero was the Director, Long-Term Services and Supports at the AARP Public Policy Institute, where she focused on policy research, identification and dissemination of best practices in the delivery of long-term services and supports.
The COVID-19 pandemic had stark and immediate effects on home and community-based services (HCBS) and the people who received these supports.
There is both an opportunity and an imperative to redesign the next Scorecard. This tool has the potential to draw further attention to critical issues in LTSS exposed by the COVID-19 crisis and help states build and maintain momentum in their efforts to modernize their LTSS systems.
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